Answers to Frequently Asked RV Questions

Yes, both new and used RVs are available for purchase from RVs.com. You can specify your preference when searching through our online catalog.

Yes, you can coordinate pickup with your digital retail manager.

Our network connects buyers and sellers nationwide, and we acquire RVs through a number of avenues, including trade-ins. Each used RV receives an inspection and goes through an evaluation and cleaning process before market.

All used RVs we acquire go through a reconditioning process prior to being sold on RVs.com that includes: replacing mattresses, a deodorizing process, cleaning and sanitizing of all water tanks, and more.

Initially, you may visit the Contact Us page and reach out to a representative who will be able to answer any questions regarding RVs.com, buying or trading in an RV, or financing your purchase. During the purchasing process, you will speak with a digital retail manager that you are assigned.

RVs approved for home delivery can be delivered to your home upon purchase. Please discuss this option with your digital retail manager to learn if your RV is eligible for delivery.

Choose an RV from our catalog, complete the online application process that includes a reservation down payment and financing options, then coordinate and finalize the purchasing process with a digital retail manager.

When you find an RV you'd like to explore, you can schedule a virtual tour with a digital retail manager. Just fill out the information in the Contact Us section and someone from RVs.com will reach out to you.

Yes. During the checkout process, you will be prompted with a question regarding a trade-in. We will complete an online value estimate to be finalized upon inspection. This can be applied to your new RV.

You have the option to pay cash, finance, or speak to an RVs.com representative to discuss further options when you are ready to take the next step.

You will be able to complete the financing process of your RV online with RVs.com, including submitting your information for loan approval and uploading the required documents. During this time, you will work with an online digital retail manager who will coordinate any manual interactions required, such as title transfer, wet ink signatures, pickup, and delivery.

When you're ready to move forward with an RV, you have three payment options. Pay cash, set up a finance plan, or talk with a support agent to learn more.

You'll be prompted to fill out several information fields during the online application process, including identification, employment and income, and proof of address.

We will provide a list of offers you prequalify for which includes your estimated monthly payment, the total amount financed, the term length, APR, and required down payment.

During the application process, you will work with a digital retail manager who will be able to answer any questions along the way. They will guide you through any step and answer questions related to your financing options.

We provide a value estimate on your current RV based on the information you provide, and this process is completed online. But your RV must be physically inspected at an RVs.com location before its value can apply to your purchase.

No, a down payment deposit puts your RV of interest on hold while your current rig is appraised.

During the application process, you will interact with a digital retail manager who can help schedule any deliveries or meetings to complete the necessary paperwork.

You can trade-in your RV even if you still owe money on your loan or lease. We'll take care of the payoff, but we need to know the remaining balance to get the most accurate offer and to calculate tax and finance options.

All types of RVs can receive maintenance and service.

Get started by filling out a lead form. Provide contact information, your location, and a description of the service or problem you'd like to address.

Yes, our service team can handle any repairs covered by a warranty or an extended warranty.